DevOps Engineer

Description

Job Profile The Lead / Senior DevOps Engineer will be a lead role responsible for organizing the efforts of Learning Services DevOps team. This role will work closely with the team leads to manage daytoday efforts, ensuring that they are aligned to strategic goals, and that the operational needs of each service are taken into account. This role will help the team ensure that our critical services are ready, secure, and battle tested. This role will require a generalist who can contribute with needs in development, system operations, resiliency testing, security hardening, and performance engineering and mentor team members in turn. The Senior DevOps Engineer should be comfortable with taking on new engineering challenges, defining potential solutions, implementing designs in a team environment, and setting clear expectations for the individuals and teams under his/her leadership. This position will play an important role in our organizations evolution towards highly effective service delivery practices in cloud computing environments and will be expected to both guide and support the teams growth and learning.
Responsibilities Promote, develop, and improve best practices across DevOps in line with commonly accepted frameworks such as the WellArchitected framework.
Foster individual education goals for engineers to help build a technically proficient and professionally competitive team.
Work with team leads to track and manage individual performance and conduct performance appraisals.
Help drive the recruiting of engineering talent from the job market and colleges.
Function as trusted partner and leader to our software engineering groups to help elevate our organizations proficiency in building and managing services in cloud environments.
Set oncall expectations to match the needs of support services.
Ensure that engineering focused postmortem reviews are conducted for significant incidents.
Provide technical leadership to a growing team focused on applying software engineering practices to operations at scale.
Establish, monitor, and report on service level objectives for application services. Work with business and product owners to establish service level measurement practices.
Participate in organizing technical training events, game day scenarios, and workshops.
Design solutions for managing applications and infrastructure, with goals of increasing the security, reliability, repeatability, and consistency of operational tasks.
Establish monitoring methodologies that improve the visibility to our applications' performance and business metrics and keep operational workload reasonable.
Sponsor healthy software development practices including complying with the chosen software development methodology (Agile, or alternatives), building standards for code reviews, work packaging, dependency management, patching, etc.
Persistent testing of service and infrastructure resiliency over a variety of error conditions.
Partnering with security engineers and developing plans and automation to aggressively and safely respond to new risks and vulnerabilities (vulnerability management).
Provide architectural and practical guidance to software development teams to improve resiliency, efficiency, performance, and costs.
Develop, communicate, and monitor standard processes to promote the longterm health of sustainability and health of operational development tasks.
Qualifications
Minimum of 10+ years prior relevant software development experience required.
3 years experience in architecting cloudbased solutions on AWS.
Proficiency in Ruby, Python, Go, and/or Java required.
Experience designing and implementing modern DevOps solutions and architectures.
Familiarity with Chef/Puppet/Ansible or other configuration management tools desired.
Familiarity with container technologies, orchestration, and container deployment using Docker, ECS, EKS, or Kubernetes.
A strong understanding of diverse infrastructure platforms and infrastructure concepts required.
A strong understanding of the SDLC and the Agile software development methodology required.
Versatility as demonstrated with troubleshooting diverse sets of hosting technologies (web server platforms, Java application platforms, operating systems, network components, virtualization technologies, database platforms) strongly desired.
Understanding of general networking concepts and protocols desired.
Experience supporting missioncritical applications is required.
Knowledge of standard production practices including change management and incident management is required.