Business Analyst

J C Penney Corporation Inc

Contract Plano , Texas, United States Posted 4 years ago

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About Position

Business Analyst (Contract)

$125.00 / Hourly

Plano , Texas, United States

Business Analyst

Contract Plano , Texas, United States Posted 4 years ago

Description

Critical Primary Responsibilities Understand and own the business requirements and functionality of the CRM and CDI applications along with understanding the general functionality of the integrating applications Gather, analyze, evaluate, and challenge information obtained from multiple sources.
Reconcile conflicts, decompose highlevel information into details, abstract up from low level information to a more general understanding for both IT and business audience. Serve as a liaison between the business customer, IT, vendors, integration, and testing teams to ensure deliverables are technically sound and meet customers expectations.
Conduct reviews of teams deliverables for understanding, completeness, and accuracy.
Work closely with Project management and Leader to ensure priorities are aligned.
Maintain awareness of business and technology changes that could impact the requirements and their final delivery in an application.
Apply a broad knowledge of various business processes/functions, and technical expertise to accurately anticipate potential impacts.
Participate in impact analysis sessions to determine impacts when application changes are made.
Provide domain and subject matter expertise on data and metrics.
Critical Skills & Experiences 6+ years of IT Business Analysis experience (large multichannel retail company for direct experience in CRM and Customer domain preferred).
At least 2 years of past IT development experience
At least 2 years of sql experience Selfmotivated, creative and strong sense of accountability Minimum of bachelor degree (preferably in MIS, Computer Science, or Business Administration) Excellent communication skills (both written and spoken)
Extensive experience in Visio and Excel Experience to translate highlevel business requirements into functional specifications in addition to managing changes to the specifications.
Own multiple project related work efforts (business requirements, functional requirements, best practice, process definition etc.) along with other Marketing, CRM and Loyalty departmental tasks. Must be able to switch from one project to another seamlessly.
Experience owning BA responsibilities (as described above) for the full software development lifecycle (waterfall and iterative) for large multiyear projects and/or multiple overlapping shorterterm projects.
Ability to manage multiple concurrent BA tasks along with other departmental tasks with minimal supervision.
Experience with vendor software implementation and integration projects.
Facilitation of business requirements gathering and definition in various formats including joint collaboration sessions with business and IT, targeted Q&A sessions with multiple Subject Mater Experts, and oneonone user interviews.
Excellent written and verbal communication skills.
Able to connect with business SMEs, end users, IT partners, and 3rd party software vendors. Able to effectively convey critical information to various levels within the organization. Effectiveness in sharing knowledge across the organization, driving best practices, and coaching junior team members.
Experience with database modelling is a plus Experience in CRM, IBM MDM and Customer data projects is a plus
Convert the business expectations (scope) into User Story document (BRD) covering all the requirements Create Feature list based on the requirements documentElicitation of the feature and the requirements with the stake holdersWriting User StoriesCreation of Wireframe Coordinate with the Graphic Designer to develop the User Interface screenCoordination with the stake holder for getting sign offs on the user stories, wire frames and Mock upsBrainstorming the requirement with the internal stake holdersOrganizing and leading the knowledge sharing session with the development, testing teams to spread the requirement Prepare and maintain traceability matrix Develop and maintain customer relationship and satisfaction Demonstrate the application with the stakeholder on a weekly basis. Capture the bugs/feedbacks during the walkthrough with the stakeholder Participate in Bug Triage meetings.

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Job Summary

$125.00 / Hourly

Contract

Plano , Texas, United States

Experience Required : 10 Year/s

Posted : 4 years ago

Deadline : October 30, 2020 4 years ago

Job ID : Job0000022161

J C Penney Corporation Inc

Post Office Box 10001

www.jcpenney.com