ServiceNow support lead
Time Warner Cable
Contract Atlanta, Georgia, United States Posted 4 years ago
About Position
ServiceNow support lead (Contract)
$55.00 / Hourly
Atlanta, Georgia, United States
ServiceNow support lead
Contract Atlanta, Georgia, United States Posted 4 years ago
Description
Description Job Description MUST HAVE ServiceNow Administrative experience for standalone/multitenant environment ServiceNow configuration experience in ITSM modules e.g. Incident, Problem, Change etc. Good troubleshooting skills for L1 administrative tasks/issues Good Understanding of ITIL v3 processes Good understanding of ServiceNow customization & custom development of forms, fields and workflow Good Communication, interpersonal and team management skills Good Team Coordination skills GOOD TO HAVE ITIL Foundation v3 / v4 certification ServiceNow Administration certification
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