Project Manager

Skills

Description

Provide leadership and project direction to ensure successful implementation
Manage the transition of a partner health plan from one IT Solution & BPO partner to another
Subject Areas: Enrollment, Customer Service, Billing, Claims, Risk and Quality (there can be more). Also Interfaces, EDI and historic data migration.
Key responsibilities: Understand, manage and track contractual obligations
Prepare executive status reports and facilitate weekly status meetings with key stakeholders
Manage concurrent projects involving cross-functional project teams with members from IT, business operations, process engineering, program management office, and product development

Responsibilities

• Expertise in MS Suite, including Project
• Excellent presentation skills, especially for senior client executives
• Sound knowledge of JIRA and Confluence
• Effective organization and time management skills are required
• Excellent analytical and problem resolution skills are required

Educational Requirements

• Experience as Scrum Master or Product Owner
• Worked at a health plan
• Worked in a software delivery organization or in a BPO setting
• Data quality / data validation techniques to ensure information published or presented is accurate

Experience Requirements

• Bachelor degree required in a related field such as Science, Engineering or Healthcare
• Master degree preferred in a related field such as Science, Engineering or Healthcare
• SAFe related, PMP, CSM certifications are preferred, but nor required