ServiceNow senior Developer

Skills

1-3 years of experience supporting the implementation administration configuration and/or development of the ServiceNow platform. Excellent communication skills. Ability to develop quality documentation that clearly articulates solutions and the ability to perform demonstrations for clients. Administration of a ServiceNow instance including the creation or modification of workflows business rules UI actions UI policies ACLs dictionary catalog items and updates of all other existing solutions requiring revisions Any recognized IT certifications considered a plus (MCP MCSE etc.) Development experience with JavaScript AngularJS HTML CSS and XML. Experience working with REST and SOAP services. ITIL Foundations v4 preferred. Leadership skills in technical initiatives. Oversee and document all aspects of the specific projects that are assigned. ServiceNow Administrator Certification (Madrid or Higher) preferred. ServiceNow Developer Certification (Madrid or Higher) preferred. Strong understanding of ServiceNow ITSM ITBM and ITOM products. System/Process Automation (Orchestration) experience.

Description

Candidates will demonstrate skills in areas for the administration, development, documentation and technical support of the Service Now platform. This position will vary in the scope of project responsibilities; however generally this position will focus on designing and delivering technical solutions that are developed on the ServiceNow platform.

Design, develop and implement new application modules, service catalog workflows, within the Now platform and integrations with external systems.

Implement technology specific best practices and standards.

Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information.

Obtain and analyze business requirements and document technical solutions.

Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, and testing, etc.

Provide software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations.

Research new functionality and recommend solutions that deliver customer value

Review and refine designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results.

Additional responsibilities as identified.