ServiceMax Developer

Description

A ServiceMax developer that will develop, build, configure, customize, and integrate solutions based on the functional and technical specifications to meet quality and performance requirements. The ideal candidate will demonstrate strong communication skills both verbally and written. They will work closely within the ServiceMax development team to design, develop and deliver scalable, extensible and sustainable solutions. The scope of work for this individual covers all stages of the Software Development Lifecycle (SDLC). • Develop, build, configure and unit test solutions from designs documentation • Follow ServiceMax best practices and enforce data quality policies • Ensure that solutions meet requirements outlined in the design documentation • Ensure compliance with security policies through Salesforce/ServiceMax profiles and permission sets • Created new Salesforce/ServiceMax custom objects assigned fields, designed page layouts, custom tabs and components • Plan and conduct requirements gathering session with the business to collect functional and non-functional requirements relating to client's ServiceMax technology enhancement and initiatives • Configured out of the box, custom reports and Einstein Analytics dashboards • Perform all work to agreed time, cost and quality constraints • Ensure that developed solutions are peer reviewed and formally documented • Oversee that unit test are executed to ensure they meet quality standards • Create SFMs, custom objects, workflows, triggers, flows, lightning components, Visualforce Pages, custom integrations, SOQL and SOSL queries and web services • Design and develop solutions on the Salesforce.com/ServiceMax platform, using Apex programming language • Work data feeds to and from SAP and other systems and other ETL tools • In-depth Knowledge of Salesforce/ServiceMax application administration; security models, sharing rules, standard/custom objects, Validation and workflow rules, reports/dashboards, and release management and sandbox environments • Experience with Territory assignment, Role Hierarchy, and Sharing Rules • Experience with Data Loader technologies • In-depth Knowledge of Salesforce technologies such as Service Cloud, Einstein Analytics, Knowledge, and Communities Education: • Bachelor’s degree or equivalent years of applicable experience • Salesforce Admin 201 Certificate/Salesforce Platform Developer I or II Certificate • ServiceMax Admin 201 Certification Experience: • At least 5 years of applicable experience • Minimum 4+ years’ experience in ServiceMax • Total 4+ years of experience in CRM technologies • Minimum 3+ years in Agile and DevOps development