ServiceNow Developer
West Bend Mutual Insurance Co
Contract West Bend , Wisconsin, United States Posted 3 years ago
About Position
ServiceNow Developer (Contract)
$125.00 / Hourly
West Bend , Wisconsin, United States
ServiceNow Developer
Contract West Bend , Wisconsin, United States Posted 3 years ago
Skills
Team: Currently just manager doing ServiceNow work Previously had Admins but have moved them away to Service desk work Goal of ServiceNow: Long term goal is to build out Associate facing portal Want this portal to be the go to/first step in process want to use this over email 70% portal use and 30% emailDescription
Organization has been working with ServiceNow for 3-4 years.
It is “turned on” but they need it optimized and properly utilized.
Individuals are getting ITIL access and have access to all modules / areas. They need customization.
A good bulk of the work will be with enhancement through the admin.
Typically doing one upgrade per year.
They want things to look good and be “single” or “double-click.”
Will be moving from Paris to Rome version soon.
Strong background working on ServiceNow enhancement and maintenance.
Work with and optimizing modules such as ITSM, ITOM, SecOps
Experience integrating with 3rd party applications such as Splunk, Azure, Dynatrace etc.
Experience working / communicating with business stakeholders
ServiceNow Certifications a plus
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