SalesForce Business Analyst

Skills

Qualifications: Experience: Eight 8 years of relevant technical or business work experience. Knowledge of projects involving Health Cloud Service Cloud Salesforce Integration Salesforce Configuration Experience with agile projects in web applications involving frontend database and backend Excellent analytical planning organizational and technical and skills Excellent written and verbal communication. Skills Required Education: Bachelor's degree in related field specialized training or equivalent work experience. Other: Additional Requirements Deep understanding of information systems business processes the key drivers and measures of success for the relevant business Deep knowledge of requirements management diagramming use case development Deep knowledge in process design reengineering and requirements documentation methodologies Experience in the design and production of quality deliverables Solid understanding of Software Development Life Cycle Strong vendor relationship skills Skilled in Project Management has ability to manage small to intermediate projects Strong communication skills both verbal and written.

Description

Be part of Mercy s Digital Software Engineering department focused on digital differentiation and innovation in healthcare technology. This team is building modern integrated technology solutions for Mercy patients, clinicians and co-workers. These solutions are focused on providing a connected, personalized and seamless experience to all its users. The team members take pride in the culture of continuous learning, improvement and delivery. This position will be part of the engineering team to build patient engagement software inside Salesforce Health Cloud. This position will be critical to building a proactive, predictable and personalized experience for our consumers. Primary Function Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements Performs functional analysis, requirements, definition and application module configuration and testing.
Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions Responsible for the identification of and resolution of gaps in the business processes. Involved in security/authorization set-up, user documentation, data interface design, data migration and reconciliation May be involved in the installation and tuning of modification, as well as archiving data. Generally, this position has light programming skills in the appropriate language to develop necessary work arounds .