System Admin
DexKo Global
Contract Springfield , Missouri, United States Posted 3 years ago
About Position
System Admin (Contract)
$80.00 / Hourly
Springfield , Missouri, United States
System Admin
Contract Springfield , Missouri, United States Posted 3 years ago
Description
Manage help desk requests and ticket follow-ups: Assign incoming tickets to correct resource and ensure tickets are being handled in a timely manner.
Manage phone and network infrastructure: Responsible for day-to-day operation of phone and networking infrastructure including call changes, user changes, backups, and troubleshooting.
Manage telco engagements: Maintain task list for new circuits and shepherd trouble tickets through to resolution.
Account Management: Responsible for account set ups, changes, and deletions in Active Directory, Dynamics AX, O365, and any other system.
MSSQL: Responsible for performance and backup monitoring, minor engine changes, and SSRS management.
Server Support: Responsible for upgrading/migrating legacy servers to current OS.
Procurement: Identify acceptable hardware purchases and assist business with purchasing monitors/printers/etc. Maintain relationship with vendors.
ERP support: Maintain Dynamics AX infrastructure and manage AX partner’s helpdesk and project engagements
Disaster recovery planning: Assist in creation and testing of Disaster Recovery plan.
Cloud Migration: Plan and execute migrating servers to the Azure cloud.
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