Salesforce Business Analyst
iRhythm
Contract San Francisco, California, United States Posted 3 years ago
About Position
Salesforce Business Analyst (Contract)
$65.00 / Hourly
San Francisco, California, United States
Salesforce Business Analyst
Contract San Francisco, California, United States Posted 3 years ago
Skills
Serve as techno-functional subject matter expert (SME) for the Salesforce product suite Participate and lead requirements gathering sessions with cross-functional teams to understand business processes requirements and key performance indicators Documents business requirements and systems specifications. Mapping functional requirements to Salesforce.com features and functionality Perform gap analysis and decompose complex business information into functional process components Understand CRM requirements and Identify product requirements for future enhancements Work with architects and developers to transform new requirements into Salesforce.com design and implementation Partner with Sales Operations to understand and recommend the workflow of commissionable data from Salesforce.com to Callidus to support commission calculations Configure Users Profiles Role Creation/Maintenance Custom and Formula Fields Validation Rules Page Layouts and List views Assignment/Auto Response/Escalation Workflows & Approvals and Process Builder Participate and support stakeholders through user acceptance test planning and executionDescription
Overall, 10+ years of experience with minimum of 5 years of experience implementing and supporting large scale, technically complex solutions on Salesforce and associated ecosystem
Must have Salesforce Sales, Marketing and Service Cloud knowledge using Lightning platform
High energy and ability to work both independently and across multiple teams in very fast growth environment
Excellent knowledge of Salesforce Administration and Development using advanced configuration, security & permissions, lightning components, custom objects, fields, formulas, process builder flows, etc.
Excellent business systems analysis and project management skills, with a focus on a multi-year roadmap
Strong process development and documentation skills
Strong background in SOX, HIPAA, and other compliance requirements and able to operate in a highly regulated environment
Thorough understanding of integration concepts, methodologies, and technologies; Boomi preferred
Able to understand APEX code and migrate deployments to different environments
Strong organization, communication and interpersonal skills
Ability to lead and manage change through process development and improvement
Familiarity with Sales compensation tools & data; Callidus preferred
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