Triage Specialist
Contract Austin , Texas, United States Posted 3 years ago
About Position
Triage Specialist (Contract)
$75.00 / Hourly
Austin , Texas, United States
Triage Specialist
Contract Austin , Texas, United States Posted 3 years ago
Skills
At least three years of work experience Experience leading teams and/or experience working with multiple stakeholders and leadership Bachelor’s preferred rather than optionalDescription
Serve as a debugging expert across platforms and products and teach other Specialists about new logs, tools, etc. in order to improve efficiency and workflows
Communicate effectively with PDS in order to improve on the ground engagement quality with cross-functional partners
Audit potential Continuous Push blocking issues and determine severity, escalating to PDS and Release Engineering
Identify, build out and conduct on-site technical training and shadowing opportunities across the team in order to improve the team's technical debugging
Responsibilities
- Excellent written and verbal communication skills
- Ability to work with deadlines in a fast-paced environment
- Strategic thinker with strong analytical and creative problem-solving skills
- Ability to understand and parse internal tooling and logging
- Ability to bring along/teach others who don't have a more technical background
- C, C++, Python, Objective C knowledge is crucial; Javascript/PHP knowledge is nice to have.
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