ServiceNow Developer

Skills

Essential Duties and Responsibilities: 1. Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform . 2. Provide software coding and customization including but not limited to: screen tailoring workflow administration report setup data imports integration scripting third party software integrations and custom application development 3. Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes. 4. Coordinate and solve complex technical data and transformation issues. 5. Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow. 6. Answer “how to” technical and application configuration questions. 7. Develop maintain and execute reports to ensure system operation meets performance targets. 8. Create and maintain system design and operations documentation. 9. Complete other duties as assigned.

Description

3 years of demonstrated experience in ServiceNow development, configuration and administration, including but not limited to successful deployments as lead. Knowledge and experience in state and federal information security laws, including but not limited to HIPAA, including NIST, PCI and all other applicable regulations. Prior pharmacy/medical claim experience. (preferred) Competencies Effectively manage multiple projects concurrently while maintaining a high level of attention to detail on each project. Adaptable to change and able to work independently and as part of a team. Strong problem analysis skills to include the use of mathematical concepts to validate results. Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail and accuracy.