Business Analyst

Skills

Description

Envision & Implement symplr solutions through configuration of applications with help of
an adviser that incorporates best practice. Validate use cases provided by adviser,
document configurations using standard assets, engage in client calls & meetings,
collaborate with advisor to successfully execute implementation tasks.
Advise our clients, develop and apply soft skills necessary to sell ideas and insight that will
improve our clients organization. Actively listen and capture client requirements, discuss
ways to improve clients organization with internal team. Learn industry basics & cultivate
referenceable clients.
Shadow advisors to learn how to manage and elevate client interactions.
Analyze and process data analytics to drive configuration decisions, optimize system
functionality and define an efficient database architecture. Ability to present data
comparisons in a comprehensive and digestible format.
Validate and troubleshoot configuration iterations against project documentation and
client calls & meetings.
Innovate and continually grow product/ functional knowledge through training, research
and collaboration. Collaborate with all parts of the organization (Training, Support,
Development, etc.), continually identify ways to reuse and improve current processes,
assets, etc. to ensure rapid and higher quality implementations. Improve and create new
assets as directed.
Other duties as assigned.

Responsibilities

• Have HEART. To work here, you must be:
• Humble - self-aware and respectful
• Effective - measurably move the needle & immeasurably add value
• Adaptable - innately curious and constantly changing
• Remarkable - stand out in some way
• Bachelors degree or Relevant experience
• Minimum 1 year of related experience
• Prior software implementation and/or support preferred.
• Possess a working knowledge of Microsoft Office, with a strong emphasis on intermediate
• MS Excel skills (e.g. Pivot tables, Vlookup, Indexing, & data comparison formulas)