Application Engineer

Skills

Develop and provide in-depth knowledge of various network topologies including: star (home run) daisy chain and ring. Offer guidance on the design and implementation of IP networks including: the selection of IT hardware/software (routers switches ring managers etc.). Recommend when to use specific technologies (fiber optics Ethernet etc.) based on project requirements. Offer guidance on network security protocols including: firewall configurations VPNs VLANs and secure remote access to BAS networks. Documentation and Best Practices: Lead the effort to document current capabilities best practices and recommended approaches for IP networks in HVAC and building automation applications. Field Support and Training: Field Support: Provide on-site and remote support to field technicians and office personnel for network-related issues within BACnet/IP and other BAS environments. Assist with the deployment troubleshooting and optimization of networked systems to ensure seamless operations and minimal downtime. Training: Conduct training for both field and office personnel on best practices for BAS networking system setup troubleshooting and maintenance. Tailor sessions based on team needs ensuring practical and relevant skill-building. Content Development: Collaborate with the training department and technical teams to develop comprehensive training materials documentation and instructional content. This includes: creating manuals guides video tutorials and presentation materials to support consistent knowledge transfer and upskilling for office and field teams. Ensure all materials are updated regularly to reflect the latest industry standards and company protocols. Applications Work and Bench Testing: Conduct applications work and bench testing to ensure the reliability and performance of our products. Commercialization and Messaging: Focus on the messaging and commercialization of IP networks ensuring clear communication of their benefits and requirements to internal and external stakeholders.

Description

Leaders at TRANE want us to take a closer look at our potential candidates Building Automation System (BAS) experience.
The person that they really want will have started in the IT world and understands IP networks, but has transitioned and now lives and breathes building automaton.
The right person will understand what it takes to network connect and control building systems (controls, HVAC, lighting, security, etc.)
This person will understand the commercial building construction process and have hands on experience in installing, implementing and troubleshooting IP networks with end devices that control the HVAC equipment.
Ideal work experience would include: Niagara, Johnson Controls, Siemens, Honeywell, Automated Logic. This person may have been a BAS Technician or an Applications Engineer, who also has IT expertise.
We are looking for an Application Engineer with a primary focus on IP networks to support our HVAC and building automation control products. This role requires a deep understanding of IT principles, especially network topologies and technologies, with a particular emphasis on BACnet/IP communication protocol and Ethernet networks. The ideal candidate will also play a crucial role in documenting best practices, providing field support, and guiding our sales and operations teams.

Responsibilities

• 80-90% IT expertise with a strong understanding of network topologies and technologies. 10-20% HVAC expertise with a willingness to learn and fill knowledge gaps, based on company guidance.
• Strong knowledge of TCP/IP, BACnet/IP, VLANs, firewalls, and VPNs.
• Familiarity with BAS protocols (BACnet, Modbus, LON) and networking hardware (switches, routers, etc.).
• Understanding of cybersecurity best practices in building systems.
• Industry Experience:
• Understanding of the commercial construction and controls contracting process.
• Ability to provide guidance on the design of IP networks within the context of HVAC and building automation.
• Communication Skills:
• Excellent communication and interpersonal skills to effectively train and support field personnel.
• Problem-Solving:
• Strong analytical and problem-solving skills to address technical challenges and provide innovative solutions.