AWS Support/Operations Engineer

Skills

Description

The Cloud Support Engineer is responsible for designing, implementing, and supporting the operational aspects of Brokerage Investment Management Cloud Program including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response. They work as part of a larger organization consisting of Cloud Platform Engineering, Development, InfoSec and Site Reliability Engineering teams to build effective, secure, and scalable solutions to meet explosive business growth.

Responsibilities

• -Provide frontline Cloud operational support, incident management, and administration for Brokerage including AWS, Snowflake, MongoDB Atlas, and Confluent Cloud Identity and Access Management across various Cloud platforms Cloud secrets management including deployment, rotation, and tooling integration z
• -Design and implement centralized observability and monitoring/alerting solutions to ensure availability
• -Manage Cloud backup and recovery solutions for critical infrastructure Assist with implementation of Cloud Security policies and guardrails
• -Create and maintain Terraform IaC to ensure architectural consistency and security
• -Design and implement best practices for operational excellence, security, reliability, performance, efficiency, and cost optimization across Cloud platforms
• -Create and maintain documentation related to the Brokerage Cloud Program Mentor junior team members on secure Cloud Ops design principles and IaC
• Stay current with industry trends and lead operational innovation initiatives