Business Analyst

Skills

• Bachelor's degree in Finance Accounting Business Administration Information Technology or other related field or equivalent training/experience • At least 3 years of work experience • Experience with requirements facilitation and gathering defining acceptance criteria and testing best practices (functional unit integration regression) Preferred Qualifications: • Experience with airline crew management and/or pay products

Description

• Strong analytical skills with the ability to prioritize and execute multiple tasks
• Proficient with Microsoft Office software; specifically Excel spreadsheets
• Excellent verbal and written communication skills
• Possesses a good understanding of payroll processing in accordance with labor contracts

Responsibilities

• • Requirements collection, evaluation and documentation of findings to include gap analysis
• • Analysis and data collection from various systems
• • Analyze and document requirements including coordinating acceptance criteria/test cases
• • Process mapping and modeling (both current state and future state) documentation to include flowcharts and traceability matrices
• • Stakeholder management and communication
• • Solution implementation and testing
• • Collaborate across multiple business units, technology teams, and 3rd party SaaS provider to understand, develop, and define requirements with the coordinating acceptance criteria
• • Analyze and document requirements from multiple sources including test cases/acceptance criteria
• • Collaborate and coordinate the development of process flows, traceability matrices, work estimates, test plans and test results with project test lead
• • Conduct test case and test plan reviews to ensure requirements and acceptance criteria clearly defined
• • Ensure issues are identified, tracked, reported on and resolved/escalated in a timely manner
• • Effectively convey how various issues affect each other and the outcome of the project and the overall program
• • Understand expectations that were set with client, recognize when issues/events may affect delivery, and communicate effectively with clients to identify needs and evaluate alternative solutions
• • Follow through with commitments and foster mutual trust with all working groups
• • Ensure project team is kept well informed of project changes with open communication
• • Effectively apply company project methodology and enforce standards