Business Analyst
Volvo Cars of North America LLC
Contract Greensboro, North Carolina, United States Posted 1 year ago
About Position
Business Analyst (Contract)
$60.00 / Hourly
Greensboro, North Carolina, United States
Business Analyst
Contract Greensboro, North Carolina, United States Posted 1 year ago
Skills
• 8+ years of experience as a Business Analyst • Experience in creating and working with roadmap planning • Elicitation techniques knowledge • Analytical thinking and problem-solving mindset • Confident and strong communication skills – both oral and written in English. • Ability to run meetings and workshops • Excellent documentation skills • Team player – must be able to work with people at different levels of the organization and in a global team • Software development and/or maintenance experience would be appreciated • Experience in application data modeling activity diagrams is beneficial • Experience using Confluence and Jira a must • CCBA CBAP certification is a plusDescription
• Handle customer contact to conduct requirements elicitation
• Perform end user studies and end user evaluation to secure that important user needs are met with the prototype or working solution
• Perform prototyping, which is designed to meet user needs and goals
• Responsible for securing that the requirements can be understood by both Business and IT and used by application development team.
• Organize and lead User Acceptance Demo and User Acceptance Test meetings
• Support prioritization of scope based on end user needs and business value
• Initiate communication channels for end users to ensure that everyone working with the solution understands for whom the solution is created and their needs
• Support the consistency with global processes and application use
• Propose changes that make the software product more efficient and/or reduce operation or maintenance cost
• Continuously work to improve existing ways of working
• Facilitate workshops locally or globally
• Lead business change initiatives
• Coach “Junior” Business Analysis Professionals
Responsibilities
- • Process development
- • Change management
- • Service development
- • CRM
- • Telematics
- • Identity management
- • eBusiness
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