Business Analyst

Skills

Technical Writing/Competence: Attention to detail analytical computer skills interpersonal communication High level of analytical ability in data coding implementation and interpretation through testing and developing use cases as well as business cases for data sources/implementation Brand/Product Expertise: Knowledge of Dealer DMS systems and processes and vehicle ordering/consensus processes Familiar with General Motors products brands divisions and dealer network structure Project Management & Strategy: Possesses strong communication presentation and problem-solving skills Managing and Measuring work organizational agility problem solving process management Drive for Results Ability to effectively interact with multiple IT business and global individuals to ensure business needs are being met Technical Skills: Proficient in Microsoft Office (Word Excel PowerPoint) MS Project Azure Dev Ops (ADO) Aha! and SharePoint Proficient in SOAP UI – XML – JSON – SOAP

Description

The ideal candidate would have experience with data integrations (API, application integration, ETL, Pub/Sub, etc.) with business experience and the ability to communicate these topics with a wide range of non-technical and technical teams. The Dealer Data Services Integration Lead reports to the Retail Systems and Data Integrations Manager and is responsible for establishing testing standards for all Sales Solutions systems/applications. The Integration Lead will help manage testing schedules and timelines and provide Sales Solutions Operations Support. In addition, the Integration Lead will assist with enhancement prioritization, training & communication development, solution documentation, and provide alignment with global users.

Responsibilities

• Development and implementation of UAT test cases, standards, and reporting
• Production support centered around dealer and vehicle data systems
• Manage change request requirements and project tracking
• Integration support for 3rd party vendors
• Operational & Project Support
• Fast paced and highly variable
• Problem solving, technical (SOAP UI, Microsoft, multi-system)
• Involvement in enhancement release meetings/materials
• Help define, facilitate, and support Integration testing
• Incorporate dealer feedback into planning efforts
• Work with other Dealer Business Solutions & GM IT Managers and supporting teams to coordinate the business activities and projects
• Help oversee and participate in testing for various data services being created as part of the DVMP process (Dealer Vendor Management Program) and other systems within Dealer Sales Solutions
• Work with IT project teams during development of data services to ensure business needs are met with delivered solutions
• Participate in business validation of IT deployments