Business Analyst - Restaurant POS

Description

Restaurant domain knowledge: POS - Point-of-Sales - preferred
• Liaising with stakeholders to gather, document and analyze detailed
business / system / product requirements needed by Technology teams to
deliver projects.
• Identify gaps in requirements and follow up with stakeholders to
resolve gaps, communicate requirements clearly using a variety of
formats (e.g., user stories, acceptance criteria, functional
requirements)
• Develop technical, functional, and strategic artifacts such as
solution diagrams, business requirements, and business cases to
support delivery of the projects across the SDLC.
• Become a subject matter expert in the Subway ecosystem and develop
the ability to explain technical concepts in simple terms to business
stakeholders.
• Plan, prioritize and manage project scope and product feature
backlog and development of requirements and user stories where
appropriate.
• Work closely with internal and external customers and stakeholders,
including any third parties to gather business requirements and define
software functionality, throughout the release lifecycle, from
inception to general release to ongoing support. May also work with
internal and/or external development teams and vendor partners to
deliver project objectives.
• Support the project and program managers to ensure that the projects
are delivered on budget and on time
• Validate all requirements, stories meet acceptance criteria, has the
appropriate acceptance tests and accept requirements and stories as
appropriate only if it passes all validations
• Create, Update, and Close Product Backlog/Features/Epics/et al,
ensuring all tickets have been entered, information is correct, the
status/owner are correct, and the ticket is not blocked.
• Work with the Project Manager to proactively identify and remove
roadblocks in application updates and issues identified during
testing.
• Adapt to changing expectations and project demands. Develop a client
first mindset. Become well versed in the internal consulting
methodology and frameworks. Be flexible to be utilized 90%

Responsibilities

• • Good experience in detailed Agile and Waterfall projects,
• understands complex project interdependencies, is able to prioritize &
• manage multiple requests, stakeholders, and ongoing deadlines.
• • Experience analyzing nontechnical requirements, performing Root
• Cause Analysis, and working with stakeholders to resolve issues.
• • Experience working in fast moving and complex projects, with
• multiple dependencies and varying stakeholders.
• • Able to see the high level view of the project, while diving into
• the details to identify and fix bugs/issues.
• • Restaurant domain knowledge, POS - Point-of-Sales preferred.