Change Management consultant

Description

· Establish, maintain, and implement the Change and Release Management process for Financial Applications like Oracle E-business suite, SaaS applications (e.g. Coupa, Zuora)

· Hands on experience in fin tech audit and compliance roles

· Implement measures to safeguard the production environment through robust Change and Release Management procedures.

· Ensure the use of standardized processes and procedures to handle changes efficiently and minimize incidents caused by changes.

· Maintain an IT Change Calendar that includes a forward schedule of all planned changes.

· Manage, coordinate, monitor, and report on change activities, ensuring adherence to established processes.

· Audit and drive continuous improvement of the Change and Release Management process.

· Collaborate with other IT teams to ensure seamless operational service delivery.

· Serve as a focal point for escalation and communication activities between users and IT teams, ensuring effective and efficient execution of change activities. Highlight and escalate risks and issues to management.

· Consult and provide guidance to project teams, assisting in the preparation for service transition from project to operations.

· Define and track success metrics and monitor the progress of Change and Release Management.

· Utilize Excel and project/portfolio management platforms for specific tasks related to Change and Release Management.

· Implement audit recommendations to improve compliance and risk management