Cloud Systems Engineer

Skills

As the Associate Manager Cloud Systems Engineer you will be responsible for designing planning and delivering the Database environment in on-premises and Azure. As the service owner you may also provide guidance and documentation to our operations team which is responsible for the daily management and support of our SQL Platforms and Services. As an experienced individual contributor you will plan and schedule your own work activities and coordinate with other cross-functional team members to meet project goals. Establish relationships with strategic public and hybrid cloud vendors to acquire knowledge develop partnerships and collaborate on potential architectural solutions and technology acquisitions Communicate architectural solutions to IT senior leaders and other critical stakeholders throughout the architecture planning and design process. Design and develop enterprise cloud hosting solutions to support the organization’s strategy Knowledge of designing developing or provisioning in public clouds like Azure Drive public and hybrid cloud-based proof-of-concept prototypes that assess the feasibility of solutions and demonstrate to our clients how to leverage technology Identify analyze and resolve the most complex public and hybrid cloud-based issues. Manage multiple initiatives independently. Developing implementing and overseeing policies and procedures to ensure consistent provisioning uptime regulatory compliance and data protection including both on-prem and Azure Managing and providing current usage statistics and providing future projected growth estimates Supports application owners hosting platforms and other IT groups in troubleshooting and resolving issues Provide technical guidance to team members Provide input into SCJ strategies and budgets Perform cross-functional tasks to support Server Storage and Backup needs for our various infrastructure platforms (DB2 SQL VMware Windows Linux Network & AIX) as it pertains to implementation configuration troubleshooting and upgrades of the infrastructure Participates in 24/7 on-call rotation if needed to resolve critical issues May work occasional nights and/or weekends Provide consultation to business partners on improving service delivery

Description

The Cloud Hosting Services Department owns the development, delivery, and support of Wintel, Linux, Unix, backup/recovery SAN/NAS, SQL, and private and public cloud infrastructure services globally. The technology landscape includes platforms and technologies that support the following services:

SQL Database Services
Performance and capacity management
Infrastructure Cloud Services
Azure
Automation and orchestration
Virtualization Services
Wintel Services
Open Systems Services
Storage Services
Backup and Archival Services

Responsibilities

• Experience supporting Azure Cloud and automation technologies and data center systems
• Proven expert knowledge of virtual application delivery technologies and platforms including knowledge of disaster recovery concepts
• ITIL certification and knowledge
• Experience in working with onsite/offshore support models/framework
• Self-driven and ability to identify tasks/activities required to keep the environment healthy
• Understanding of performance and capacity management and reporting
• Understanding of networking (TCP/IP, Gigabit Ethernet) and storage (SAN, RAID levels, fiber-channel)
• Basic understanding of the network layers and network infrastructures.
• Excellent written and verbal communication skills
• Solid teamwork and people skills
• A thought leader who focuses on the continuous improvement of our database services, and personal development of technical and professional skills in Cloud and Automation.

Educational Requirements

• Bachelor’s Degree in Information Technology, Computer Science, or related business degree or may consider the relevant military experience in lieu of degree requirements
• 5+ experience in supporting SQL Databases in a large environment
• 3+ years of hands-on experience in Azure cloud technologies (AWS and GCP are nice to have)
• Working knowledge of scripting and automation tools (PowerShell, Terraform, Perl, UNIX shell)
• Qualified candidates must be legally authorized to work in the United States