CyberArk Support Engineer

Description

• This CyberArk Support Engineer role is focused on maintaining and managing privileged access security.
• It requires strong CyberArk expertise, security troubleshooting skills, and infrastructure patching knowledge.
• If you're dealing with a candidate or evaluating the role, focus on CyberArk administration, incident handling, and security policy implementation.
• This resource is for a CyberArk support engineer who will assist with both Instances of CyberArk in our environment.
• Job roles includes patching infrastructure/application. Handling of end user requests and incidents.

Responsibilities

• • CyberArk Administration – Managing and maintaining CyberArk environments.
• • Patching & Upgrades – Regularly updating CyberArk infrastructure and applications.
• • User Access Management – Handling end-user requests related to privileged access.
• • Incident Response – Troubleshooting and resolving CyberArk-related security incidents.
• • Password Vault Management – Ensuring proper storage and security of privileged credentials.
• • Session Monitoring & Recording – Configuring and reviewing privileged session logs.
• • Policy Enforcement – Implementing security policies for privileged access control.
• • Integration with Other Security Tools – Working with tools like Active Directory (AD), SIEM (Splunk), or IAM solutions