Data Scientist

Skills

BS/BA degree in technical/information science or related field 5+ years of experience with software and solutions engineering 3+ years of experience with artificial intelligence or machine learning Experience designing solutions and implementing different artificial intelligence natural language processing and chatbot frameworks Ability to design complex system integrations of AI technologies with various integration technologies and patterns using best practices for security and performance Experience in working with different integration architectures Experience working with a diverse set of stakeholders in IT and the business; strong customer service orientation

Description

Provide world-class technology solutions that enable the company’s business strategy. Ensure developed solutions remain compliant with all applicable WEX standards
Responsible for designing, developing, and testing solutions for projects of moderate to significant complexity.
Analysis, design and implementation of service AI technology solutions to deliver on WEX’s strategic plan
Take a customer centric approach to defining solutions
Engage in defining solutions architecture and ensure that architecture standards maximize efficiency, reuse and support platform compatibility.
Act as liaison with primary stakeholders for the management of all aspects of maintenance and specific enhancements, data integrity, and security in implemented service AI solutions
Provide technical leadership for AI initiatives from POC to a larger production-ready system
Contribute to defining human resource needs for projects; develop technical bench strength and manage ongoing technical performance
Act as an escalation point for project and technical teams
Maintain up-to-date knowledge of a broad range of emerging technology trends and identify opportunities where technology may deliver business improvements and competitive advantage
Collaborates with the team to identify improvements and upgrades that will reduce cost, improve stability, and increase performance.
Responsible for engaging with production support staff and remediating chronic and/or critical production support issues.
Experience with Jira/Confluence/Azure (or similar Agile tracking tools)

Responsibilities

• Design & implementation experience working with CRM, CCaaS, Conversational AI and NLP platforms
• Experience with leading a development team using an Agile methodology, including generation of epics, user stories, or technical requirements
• Experience with leveraging user experience design
• Experience with program leadership and managing multiple simultaneous work streams
• Experience with DevOps for continuous integration and continuous delivery
• Ability to articulate different governance and quality assurance models regarding AI