Desktop Analyst

Description

*Perform comprehensive maintenance scheme, including PC, notebooks, printers and other PC peripherals.

*Relocate & install PCs, printers & other peripherals including L'Oreal standard software within all L'Oreal locations.

*Install & configure of end user software, e.g.: MS Office, MS Outlook. Observe L'Oreal security & safety regulation in particular to virus protection.

*Ensure software is virus free prior to installation. Install Local Area Network (LAN) client software & hardware as appropriate.

*Update hardware/software asset data upon installation or relocation of any PC equipment. Qualification/Skills Required:

*Possess a Diploma in Computer Engineering or related fields with preferably two (2) years experience in PC/printers support & maintenance.

*Proficient in English (written & oral)

*Pleasant personality & positive attitude, Effective end user communication, analytical skills & customer oriented

*Proficient in supporting Window 7 & 8 client environment, Possess working knowledge in Outlook, Proficient in WINDOW-based application such as MS Word, MS Excel, MS PowerPoint

*Knowledge of Symantec Antivirus/ Attachmate Extra Program etc.

*Basic knowledge in troubleshooting network connections with some understanding of basic TCP/IP concepts.

*Basic knowledge in supporting iOS devices (i.e., iPhone and iPad).