Dynatrace Admin/Engineer
Nestle Waters North America
Full Time Stamford, Connecticut, United States Posted 2 years ago
About Position
Dynatrace Admin/Engineer (Full Time)
$0.00 / Hourly
Stamford, Connecticut, United States
Dynatrace Admin/Engineer
Full Time Stamford, Connecticut, United States Posted 2 years ago
Description
1) Must have administration & management experience with Dynatrace SaaS or Managed clusters
2) Install Dynatrace components such as ActiveGate & OneAgent
3) Create Dynatrace configurations, tags, host groups
4) Create monitoring dashboards for IT team and the business teams.
5) Interfaces with Dynatrace support team on complex issues.
6) Understands incident rules and alerts and get those defined for applications
7) Be responsible for helping customers diagnose and resolve complex technical issues.
8) Manage critical customer-facing issues and facilitate communication between the customer and infrastructure teams.
9) Triage, diagnose, and resolve or escalate internal system alerts to ensure we maintain our Service Level Agreements
10) Support application releases, ensuring the availability of monitoring during Performance Testing activities.
11) Create/Manage extensions for different applications
12) Understands measures, business transactions, custom sensors, CPU samples.
13) Experience with Windows/Linux operating systems
14) Experience with other monitoring tools will be a plus
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