IAM Systems Engineer

Skills

Description

• Understanding of LDAP-based identity stores

• Experience working with API development, XML and JSON

• Ability to write SQL statements to interact with databases

• Experience with scripting languages such as PowerShell or Python

• Experience with systems administration tasks for Windows and/or Linux

• Day to day administration of the Omada platform including adding Users, Groups and Roles ensuring that these conform to the agreed standards for access to the platform

• Monitors health, usage, and overall compliance of Omada and its integrated applications

• Authors and maintains technical documentation.

• Create clear and concise documentation utilizing the knowledgebase module within ServiceNow around known issues or workarounds for Omada

• Monitor work queue and work with teams to resolve support issues in the Omada platform

• Own and lead troubleshooting issues identifying the root cause and working with developers / engineers to address issues in a timely manner as required

• Participating proactively in standup meetings, story grooming sessions, team retrospectives.

• Support the Omada solution, reviewing ticket backlog, prioritizing issues and working them to resolution.

• Contribute to IAM Roadmap collaborating with process owners and participating in scrum ceremonies.

• Work with development, engineering, support and QA teams to ensure requirements are understood, developed, tested, and delivered to specification.

• Drive Continuous Improvement / LEAN capabilities across IAM technologies and processes

Responsibilities

• • 5+ years of experience in IT environment
• • 5+ years of experience with Identity Lifecycle Management
• • 3+ years’ experience with administration, configuration, and scripting in an IAM SAAS Solution
• • 1+ years of experience working within an agile environment
• Preferred Qualifications: (desired)
• • Bachelor's Degree in Information Systems or related field
• • Certifications: ITIL v3 or v4 Foundations Certificate
• • Experience with software development life cycle (SDLC)
• • Knowledge of the Payment Card Industry (PCI) and experience in participating in 3rd party audits, including the PCI Report on Compliance
• • Knowledge of SOX Controls