Infrastructure Engineer

Skills

Description

Configure and provide support for IBM Connect: Direct, File Agent, Control Center, Web Services and Secure Plus, ensuring seamless and secure file transfers.
Provide product and scripting support on several OS platforms including Mainframe, Windows, Linux, AIX and AS400.
Work with customers to schedule and automate IBM Connect: Direct file transfers to enhance efficiency and accuracy.
Collaborate within an IBM Control Center to monitor and remotely manage Connect: Direct operations.
Perform basic UNIX shell scripting to optimize processes and workflows.
Troubleshoot and resolve issues related to IBM Connect: Direct and file transfer processes.
Collaborate with cross-functional teams to ensure successful data transfers and system integration.
Maintain documentation for configurations, scripts, and processes for future reference.
Provide expertise and guidance to team members on IBM Connect: Direct and related technologies.
Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.
Participate in on-call rotation and support activities in a Production Support environment.

Responsibilities

• Proven experience with IBM Connect Direct, demonstrating a strong understanding of its configuration and support.
• Solid grasp of UNIX and Windows operating systems, administration activities, and networking concepts.
• Experience with scripting using JCL in Mainframe environments.
• Familiarity with IBM Connect Direct on Clusters for high availability and fault tolerance.
• Knowledge of CI/CD tools such as Ansible Tower, Jenkins, or similar tools.
• Experience with automation framework/language/engine like Ansible.
• Strong troubleshooting skills to identify and resolve issues efficiently.
• Excellent teamwork and communication skills, enabling effective collaboration with cross-functional teams.
• Prior experience in a Production Support environment, handling critical operational tasks.
• Strong analytical skills to assess and optimize data transfer processes.
• AWS or equivalent Cloud Skills and experience.