IT Systems Administrator

Skills

Description

The IT Systems Administrator is responsible for administration, maintenance, optimization and support of enterprise systems and infrastructure including servers, networks, backup and storage systems, o365 and Active Directory. The IT Systems Administrator will help evaluate technologies, design solutions to satisfy business objectives, configure and administer systems and provide support to identify and resolve technical issues. This role ensures user access to reliable and secure applications and infrastructure.
Implement, manage and maintain local area networks, SDWAN and VPN connectivity and internet systems using best practices for security, availability and performance.
Configure and manage network devices such as routers, switches and firewalls.
Monitor network performance, troubleshoot connectivity issues and optimize network traffic.
Implement and maintain network security measures, including firewalls, intrusion detection systems, and access controls.
Systems Administration
Install, configure and maintain server operating systems, storage and backup infrastructure and related software.
Manage VMware environment for server consolidation and resource optimization.
Manage certificates and DNS for systems across the enterprise.
Configure and administer user accounts, permissions and access rights across systems and applications.
Assist with the management, maintenance, and support of infrastructure components, both cloud based and on premises within the data center and at branch locations.
Provide technical support for application and database components within the server environment.
Recommend and implement system upgrades and configuration changes to improve the overall posture and security of systems and infrastructure.
Collaborate with other team members to provide escalated support and troubleshooting assistance.
Provide training and guidance to end users on IT best practices and security awareness.
Security and compliance
Implement and enforce security policies and procedures.
Monitor systems for security threats, vulnerabilities and breaches.
Ensure compliance with system security standards and data protection and privacy regulations (e.g. GDPR, HIPAA)
Respond to security incidents, investigate root causes, and implement corrective actions.
Create and maintain documentation for IT systems, network configurations and procedures
Adhere to established project management methodology, SDLC, support and service management policies and procedures, ensuring activities are fully documented for auditing and future support purposes.

Responsibilities

• Relevant certifications, such as Microsoft 365 Certified: Azure Administrator, Windows Server Hybrid Administrator; CompTIA Server+, VCP, Network+
• Powershell scripting experience.
• Experience managing Velocloud or equivalent SDWAN technologies.
• Experience managing Zscaler Private Access and Internet Access.
• Experience managing applications running IIS
• SQL server administration experience.
• Experience in management and administration of VOIP telephony systems