IVR Chatbot Developer
Prudential Financials Inc
Contract Newark, New Jersey, United States Posted 3 weeks ago
About Position
IVR Chatbot Developer (Contract)
$70.00 / Hourly
Newark, New Jersey, United States
IVR Chatbot Developer
Contract Newark, New Jersey, United States Posted 3 weeks ago
Description
Solid experience with Genesys
Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.
Experience with management and development of speech recognition systems and grammar
Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI
Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications
Strong experience working at banking companies or insurance companies are preferred but not required
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