L2 Production Support
CVS Corporation
Contract Woonsocket, Rhode Island, United States Posted 2 months ago
About Position
L2 Production Support (Contract)
$55.00 / Hourly
Woonsocket, Rhode Island, United States
L2 Production Support
Contract Woonsocket, Rhode Island, United States Posted 2 months ago
Description
Must have 5-8+ or more years of hands-on experience and can deep dive into issues in the technologies related to:
Unix/Linux shell scripting
PL/SQL
Informatica 10.4 (Power Center)
SQL Developer/Toad
Putty
Rally
Control M Scheduling
Teradata SQL Assistant
Teradata Viewpoint
Release/Deployment, Operational Readiness, Production Governance is a must
Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Engineering, or related field is required.
Must be a self-starter, quick learner/adapter of new/required technologies to meet the project requirements to support day-2-day support activities
Ability to understand complex problems, identify root causes and remain goal-oriented within a dynamic environment
Proven high performer, demonstrated by consistent high-performance reviews, exceptional customer service management
Computer competency and literacy in Microsoft Windows applications especially with Excel, Word, PowerPoint, Outlook is a must.
Strong interpersonal and communication skills, including the ability to interact at all levels of the organization in person and over email is a plus.(Senior Leadership, Business Leadership, Technical resources, 3rd party vendors)
Responsibilities
- Pluses:
- Working experience in Retail/Pharmacy area is a plus
- Basic understanding of application development/architecture, change management, incident and problem management is a plus
- Day to day:
- Troubleshooting batch events in Informatica, Unix, SAP
- Perform analysis & code deployment of recurring problems, provide recommendations and work with outside teams to identify/implement solutions
- Perform analysis and provide recommendations to enhance support processes such as documentation and/or monitoring
- Assure quality, security and compliance requirements are met for supported areas.
- Analyze performance trends and recommend process improvements to ensure SLA's are met
By applying to a job using PingJob you are agreeing to comply with and be subject to the PingJob Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.