Linux System Engineer

Description

• System administration activities for ~14k Linux & CentOS servers. This includes routine, proactive daily management of the health and stability/availability of server based assets. Activities include proactive monitoring, patch reporting and addressing fall out, security, status reports, etc. Servers supported run mission and business critical applications for Wireline, Wireless, ITIM, and Call Center.
• Linux Clustering – defining, configuring, and supporting cluster configurations – Red Hat, RAC, and PaceMaker
• Tier 2&3 support and response, investigation, and resolution of incident records generated by monitoring automation or via user initiation.

• First level support for Client Data Services - India for Windows/Linux support, communication interaction via e-mails, IM's, Jabber, etc.
• Change Management – Following established change management AYS guidelines, execution of application team/business initiated requests, standard support team requests, and internal initiated requests. Also in scope is coordination and implementation of large scale change efforts, such as Storage Migrations.
• CMD – Tier 2&3 response to investigate, troubleshoot, remediate critical issues. Post CMD, any system related root cause issues are completed via the Action Record assigned as part of the Crisis Record.
• Patch Management – ensure proper content and patching occurs using Satellite/Capsule configurations and process
• Project Management – Identify projects to improve or enhance supportability of assigned servers, respond to business requests in support of external support team initiatives, automation existing processes, enhanced reporting, new technology, etc. Project management and support for projects to include (but not limited to):
Management/ Coordination of Large Scale Change Efforts
Security:
Encase Deployment
CPI-810 Security Control Requirements
Vulnerability Management
Data Center Consolidation
Tech Refresh RHEL 5.x, 6.3, 6.4 to 7.X
Linux Server Patching – IT Security mandate every 30 days
Automation of Server Decommission using internal PCA process
Automation Opportunities and Implementation
Standard OS Recovery Process
Standard Backup Process/Automation/Strategy
CentOS Cluster Configuration Methodology
RHEL to CentOS Migrations
OEL elimination (migrate to RHEL/CentOS Migration)

Responsibilities

• In addition to the normal qualifications shown in the description we're looking for someone with DevOps and automation experience. Experience with: Application Experience (Preferred, not required) Visual Studio Code BigFix HPSA Dev/Ops Preferences: Familiar with GitLab and the git command Understand Continuous Integration (CI) - Specifically how to do unit testing using BATS (BASH) and unittest (python). Scripting: bash ksh Ansible Python File Formats: YAML JSON