Major Incident Manager
Hyundai Motor America
Full Time Fountain Valley, California, United States Posted 2 years ago
About Position
Major Incident Manager (Full Time)
$0.00 / Hourly
Fountain Valley, California, United States
Major Incident Manager
Full Time Fountain Valley, California, United States Posted 2 years ago
Description
7+years of experience as Senior Major Incident Management managing incidents for Call Routing Emergency Services and Telematics
Domain expertise in a particular class of incident, such as Call Routing Emergency Services, Telematics, or Automotive with an interest in working more broadly
Experience being a part of an on-call rotation (24x7)
Experience writing broad user-facing communications (e.g. status pages) and/or targeted communications (e.g. direct emails, support ticket responses)
Strong verbal and written communication to lead incident bridges
Tools : SQL, Dynatrace, xMatters, ELK, Postman, JMeter, JIRA, Status Page
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Hyundai Motor America
10550 Talbert Avenue