Middleware Engineer

Description

• Develop roadmap for middleware efforts including business initiatives, application upgrades, core infrastructure upgrades, middleware platform upgrades (Kafka, IIS, Elastic, Websphere, etc.)
• Release management of all new production code including for containers
• Establish and include in roadmap compliance and operational items including functional and security patches, middleware managed server certificate refreshes, vulnerability remediation, platform upgrades and changes
• Establish and include middleware improvements (e.g. log file rotation, automation) in the roadmap
• Provide inputs for middleware backlog prioritization including, analysis and assessment of epics/stories, SWAG / estimates, identify dependencies and story sequencing and participate in feature deep-dive working sessions and meetings
• Lead middleware requirements definition, provide middleware architecture and configuration expertise and details about middleware product capabilities
• Provide technical leadership for middleware efforts - Middleware architecture, configuration, development and deployment
• Coordinate middleware work effort with other teams
• Implement, oversee and ensure adherence to middleware controls
• Technical ownership of middleware applications / products
• Support BAU activities
• Perform hands-on troubleshooting, optimization, performance tuning, installation, configuration, and design of large, complex enterprise environments based on industry best practices
• Support middleware on multiple platforms
• Investigates middleware and integration issues to provide resolutions and to develop root cause analyses for supporting maintenance improvements and upgrade planning.
• Manages middleware team tasks to meet project requirements.
• Performs production release of software updates/new functionality in partnership with IEHP’s AppDev teams
• Performs system monitoring to ensure system operation health to meet service level agreements.
• Responds to service performance alerts and service interruptions to restore functionality and support customers.
• Performs capacity planning and performance tuning to prevent issues and minimize service interruptions. Interacts with system and storage teams to perform back-up and recovery procedures for ensuring business continuity.
• Write documentation to support middleware infrastructure
• Maintain good communication with vendors, systems support teams, and local teams as needed; including interfacing with end users and next level management to provide technical consulting
• Develop, enhance, debug, support, maintain, and test software applications and associated products
• Participate in peer reviews for designs, code, and other work products
• Provides 24 x 7 on-call support to ensure application functionality and to minimize disruptions.
• Monitors the IT Service Management System to resolve customer issues and meet service expectations.
• Performs other duties as required by the role