Network Admin

Skills

Manage and support our client’s telecommunications systems as well as ISPs and redundancies. Ensure the reliability and performance of telecommunication services to meet business needs. Monitor and manage telecommunication expenses identifying opportunities for cost savings. Where possible reduce on-prem telco hardware and increase the use of softphones. Coordinate with telecommunication service providers for installations upgrades and troubleshooting. Develop and enforce telecommunications policies and procedures to ensure compliance with industry standards and regulations. Collaborate with other IT and business leaders to identify and address network and telecommunications needs and challenges. Stay current with industry trends and advancements in networking and telecommunications technologies. Liaise with and manage vendors for the procurement of new technologies oversee installation and implementation and resolve issues. Report metrics to management demonstrating a quantitative and qualitative understanding of IT Operations.

Description

Design, implement, and manage the organization’s network infrastructure, including LAN, WAN, WLAN, and VPN.

Monitor network performance and troubleshoot issues to ensure high availability and optimal performance.

Implement and maintain network security measures, including firewalls, intrusion detection/prevention systems, and secure access controls

.Develop and maintain network documentation, including diagrams, configurations, and standard operating procedures.

Plan and execute network upgrades and expansions to support business growth and technological advancements.

Regularly update firewall rules and configurations to reflect current security policies and organizational needs.

Conduct periodic audits and vulnerability assessments to identify and rectify security gaps.

Implement intrusion detection and prevention systems to monitor and respond to suspicious activities.

Ensure that firewalls and other security devices have the latest firmware and patches applied.

Segment the network using VLANs and other techniques to limit potential damage from security breaches.

Enforce strict access controls and multi-factor authentication for network and firewall management interfaces.

Review & remove obsolete rules & configurations to minimize attack surfaces & potential entry points for cyber threats.

Maintain comprehensive documentation of firewall policies, changes, and incident responses for accountability and future reference.

Conduct routine failover tests for business-critical systems and hardware.

Coordinate with vendors and service providers for network equipment procurement, installation, and maintenance.

Responsibilities

• 5+ years of experience in network and telecommunications administration
• Proven experience with network design, implementation, and troubleshooting.
• Strong understanding of network protocols, hardware, and software.
• Experience with Palo Alto firewalls would be a definite plus.
• Experience with telecommunication systems.
• Excellent problem-solving, analytical, and strategic planning skills.
• Effective communication and interpersonal skills.
• Relevant certifications (e.g., Certified Cisco Network Associate (CCNA) and Cisco Certified Network Professional (CCNP) are highly desirable).
• Exceptional knowledge of ITSM, ITIL methodology, and IT service delivery using a variety of applications.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.