Network Engineer

Description

• Key technical resource to build high- and low-level network design requirements for JCI network projects; prepare bill of materials on hardware selection; assist with project planning and implementations to include hardware and network circuit delivery; key initiatives include SD-WAN technology, data center network design and deployment; versed in third part vendor solutions such as F5 or Extranet Routing configurations.
• Conducts functional testing and provides recommendations based on the results. Verifies installations meet production acceptance standards.
• Provides senior level Tier 3 network services for complex issues elevated from Tier 2 support groups. Identifies failing components.
• Provides senior level network design and debugging services to development teams. Works closely with developers to implement reliable, manageable, and secure solutions that meet Johnson Controls standards and add value to our business needs.
• Identifies performance issues, interprets trends (e.g., traces of network traffic), and implements improvements.
• Adds, updates, and closes records in the IT Problem Management and Change Management databases.
• Trains and mentors’ staff; conducts formal training sessions, one-on-one sessions, focused on process and tools.
• Completes capacity planning activities, including monitoring and tracking capacity metrics. Initiates actions to prevent degradation caused by capacity issues.
• Identifies opportunities to automate manual system tasks.
• Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Thoroughly understands and complies with Information Security policies and procedures.
• Participates in special projects and performs other related duties as assigned.

Responsibilities

• • Bachelor of Science in Computer Science or equivalent work experience.
• • 7+ years’ experience in network engineering and operations.
• • Strong Cisco Routing/Switching configuration/diagnostic experience.
• • Experience with deploying and managing networks in an Azure & AWS SaaS/Cloud environment.
• • Working understanding of code and scripting (Automation tools: Python, PowerShell)
• • Hands-on experience in network design, engineering, monitoring, circuit provisioning, vendor management and troubleshooting.
• • Experience with all Cisco LAN, Meraki, WAN and WLAN technologies, VPN, load balancers, firewalls, DNS, DHCP, SNMP, etc.
• • Experience with Cisco security solutions; ASA, Firepower, IOS Firewall, NGIPS, AnyConnect, Stealth Watch, ACS/ISE, Umbrella, Prime
• • Knowledge of networking infrastructure suppliers and service offerings including Cisco, F5 Networks, Zscaler, and Avaya.
• • Working knowledge of network features and protocols such as ie. spanning tree, TCP/IP V4/V6, SIP, ARP, CDP, EIGRP, OSPF, BGP, VTP, Etherchannel, 802.1Q trunking, MLS, HSRP, GLBP, VSS/VSL, QoS, Multicast, 802.11n/ac, IPsec, RADIUS/TACACS+, SNMP, NTP, ISE and HTTPS, SSL.
• • Knowledge of network monitoring tools such as SolarWinds, Splunk or Wireshark.
• • Knowledge of Carrier Services – WAN Circuits, MPLS, VPNS, VRFs, Ethernet, OCx, DS3, Broadband
• • Experience in Meraki SD-WAN, Cisco Viptela and Silverpeak platforms; and NSX Software Defined Network Data Centers
• • Experience with IoT, Cellular Transport, and Wireless Security.
• • Strong skills and desire to work in a process-oriented environment.
• • Demonstrated experience working in a global network environment.
• • Responsible for the documentation and topology maps for all network components.
• • Strong networking project leadership skills.