Network Engineer

Description

Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc.
Manage operational network maintenance activities and implement changes
Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems
Assist with root cause analysis of incidents
Assist with periodic network reviews and analysis
Help with establishment of operational procedures & support documentation
Review, track and update network operations policies, standards and documentation
Assist with development of the network management platform adoption, configuration and tuning
Complete Daily network checks and operational handover duties
Participate in shift rotation coverage

Responsibilities

• 1 – 3 years’ experience in IT infrastructure operations/support role
• Knowledge of network routing and switching technologies and routing protocols
• Experience with various Cisco equipment (routers, switches)
• Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable
• Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable
• Formal technical certification such as CCNA/CCNP