Network Engineer

Skills

Understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines and excellent technical knowledge and aptitude in the areas of networks network topologies applicable software and troubleshooting techniques. Knowledge / skills in LAN / WAN and desktop skills such as OS / applications: Novell NetWare AIX Citrix. Knowledge/skills in Client/server: NT Server NetWare Unix Internet Network hardware – routers switches CSU/DSU’s protocol analyzers. Knowledge of Network protocols routing protocols wireless security protocols frame relay and broadband. Knowledge of networking monitoring / configuring tools. Strong ability to work independently exercise judgment and creativity in analyzing and solving unusual problems or situations that arise. Good interpersonal skills and ability to provide excellent customer service. Strong communication skills and the ability to interact with a diverse client population. Ability to work on multiple tasks concurrently mange priorities and complete assignments in a timely manner and meet productivity standards. Ability to effectively handle customer contacts and problem resolution. Basic keyboarding skills and workstation user proficiency and working knowledge of using MS Office.

Description

Implements and directs maintenance of complex multi-vendor environment local and wide area network infrastructure. Determines standards for implementation and configuration of software, hardware, and system capabilities. Acts as a second resource for problem determination.

Responsibilities

• Can perform all the functions of the Network Engineer. Coordinates and implements moderate to high risk network changes (switches, routers, and systems hardware) independently to mission critical functional areas while following established designs and configurations already developed.
• Provides input into the development of documentation of configuration and network changes made.
• Integrates components (including servers, switches, routers, physical cabling, etc.) supplied by multiple vendors into a single unified network.
• Resolves Tier 2 localized high impact network problems. Escalates complex network connectivity issues to vendors or Tier 3 as required.
• Demonstrates a detailed knowledge of the network infrastructure for which they provide administration and develops a working understanding of the inter-relationships between applications and network impact.
• Assures technical development of other team members through sharing of knowledge and experience.
• Acts as technical project leader for medium to large size technical projects (e.g., backbone upgrades, firmware upgrades, etc.).
• Researches, provides input into recommendations, and justifies various hardware and software purchases and participates in determining hardware, software, and administrative standards and procedures.
• Participates and is accountable to ensure the design, documentation, analysis, testing, and integration of network systems (hardware, tools, operating systems) meet the specific system functional specifications that are required to meet the business needs.
• Participate in on call rotation. Resolves complex help desk tickets and network problems. Tracks and trends issues and drives resolution.
• Acts in an escalation role with vendors and staff to coordinate application / operating system / network changes. Prioritizes cases / points as needed. Understand and follows change management processes.

Educational Requirements

• 5 or more years of experience in an infrastructure / network environments performing network engineering (hardware and software) and designing, planning, and implementing LANs, WANs, and wireless using the latest technology.