Network Security Engineer
Charles Schwab & Co
Contract San Francisco, California, United States Posted 7 months ago
About Position
Network Security Engineer (Contract)
$90.00 / Hourly
San Francisco, California, United States
Network Security Engineer
Contract San Francisco, California, United States Posted 7 months ago
Skills
2 years minimum experience supporting end users or IT systems 2 years minimum hands-on experience with Zscaler in a production environment (If we had to change this to 1 year we could but I’d like to see someone with some solid experience) Customer service oriented Excellent written and verbal communication skillsDescription
We are looking for 2 Engineers that will work full time for up to 40 hours per week, and will complete assigned activities which may include:
Daily operations of Zscaler Internet Access and Zscaler Private Access
Proxy consultation request intake processing
Web exception request intake processing
Planned changes resulting from intakes
CRQ creation for planned changes
Change Advisory Board call preparation and call attendance
Deployment of CRQ planned changes
Testing of changes
Triage and resolution of reported user and system issues
Remedy INC user issue tickets
TechLine to support investigation of problems and restoration of service
Pre-production application testing and triage
Production rollout support
Responsibilities
- endpoints (Windows, Mac, mobile devices)
- networking
- remote access
- proxy
- Demonstrate proficiency with client's Zscaler training prior to getting access to production portals.
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