Oracle EDI Analyst

Description

• Has adequate knowledge about the Oracle ERP procure to pay, order to cash cycles and exposure in RLM.
• Has experience and working knowledge of EDI concepts including standards such as EDIFACT, ANSI X12 and IDOC.
• Provide translation support for all EDI processes and systems. Function as a primary point of contact for any Oracle/SI related support requests.
Analyze support request to identify the root cause resolution and work closely with other Eaton enterprise sectors/groups to implement solutions.
• Monitor error directories/emails on any CoE EDI servers and take appropriate actions to resolve. Perform minor maps modifications and trading partner set up as appropriate.
• Develop and maintain EDI support processes and documentation. Maintain the integrity of the EDI environments.
• Collaborate, build, and maintain relationships with other technical groups. Initiate continuous improvement initiatives within the team and Enterprise.
• Manage implementation of EDI products and services for new and existing trading partners
• Team Size: working with multiple teams, DBA, developers, end users, customer service.

Responsibilities

• • 7-10 years’ experience working as an Oracle EDI focused analyst/business analyst
• • Oracle EBS experience
• o Oracle E-Business Suite R12 modules - RLM, Order Management, Purchasing, SCM, eCommerce Gateway.
• • Experience working on ServiceNow or other comparable ticketing systems – will be partial support role.
• • Supporting stakeholders/end users – understanding pain points/gathering requirements
• • Understanding of EDIFACT and X12 EDI standards
• • Experience w/ Kanban approach within Agile
• • EDI transactions, including, but not limited to 850, 855, 856, 810, 830, 862, ORDERS, ORDRSP, INVOIC, DELFOR, DELJIT, DESADV
• • Experienced on handling complex Oracle EDI related issues.
• • Must understand the support process.