Pega Application Support Lead
Verizon Communications Inc
Contract Irving , Texas, United States Posted 4 months ago
About Position
Pega Application Support Lead (Contract)
$85.00 / Hourly
Irving , Texas, United States
Pega Application Support Lead
Contract Irving , Texas, United States Posted 4 months ago
Description
Minimum 10+ years of Pega application support experience in a Telecom Ordering environment
Excellent experience with Pega QP (Quick Processor), JS (Job Scheduler), and PDC Alerts (Pega Diagnostic Center) for Reflows
Strong knowledge of Pega Case Management and Decisioning (Pega PRPC Case Mgmt. certification preferred)
Hands-on experience with Kibana/Elastic Search Log analysis and creation of alerts for monitoring production
Proficiency with POSTMAN, SQL Queries, and Oracle DB
Experience with monitoring Tableau dashboards and production monitoring
Leadership skills to lead a team of Pega application support engineers
Responsibilities
- Programming Languages: SQL, Oracle
- BPM: Pega BPM
- Elastic Search: Kibana, Graffna
- Doc Monitoring: Glass Box, Medallia Feedback
- ETL Tools: SQL Server Integration Services (SSIS), DTS Export & Import
- OLAP Tools: SQL Server Analysis Services (SSAS)
- Reporting Tools: Tableau, SQL Server Reporting Services (SSRS), Report Studio, Report builder
- Database Tools: SQL Server Management Studio (SSMS), SQL Server Business Intelligence Studio (BIDS), SQL Server Data Tools (SSDT)
- QA: Manual Testing (TDLC), JIRA
- Source Control: TFS, VSS
- Data Modeling: ERWIN, MS Visio, Star, Snowflake Schemas
- Operating Systems: Windows 98, Windows 2000 Advanced Server/Professional
- API Testing: Postman
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