POS Consultant
Meijer Inc
Contract Grand Rapids, Michigan, United States Posted 1 year ago
About Position
POS Consultant (Contract)
$65.00 / Hourly
Grand Rapids, Michigan, United States
POS Consultant
Contract Grand Rapids, Michigan, United States Posted 1 year ago
Description
Provides POS system monitoring and serves as level 2 support for issues raised
Document and Conduct high level integration testing of systems.
Provide guidance and support to end users during User Acceptance
testing.
Relative to troubleshooting and providing deep level support for the
POS systems, report and track defects and hardware returns with system
vendors.
Plan, coordinate, and submit change management requests for POS
systems software releases, firmware updates, and patches.
Coordinate with outsourced support resources and vendors to ensure
that IT policies, standards, and procedures are followed.
Identify, research, and resolve technical issues and escalate issues
to other support teams or vendors as necessary.
Define and gather business requirements and functional specifications
for new or modified POS related systems, including business process
flows.
Complete report specification documents using information gained thru
analysis of business functions
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