Product Support
DISH Network LLC
Contract Denver, Colorado, United States Posted 1 year ago
About Position
Product Support (Contract)
$55.00 / Hourly
Denver, Colorado, United States
Product Support
Contract Denver, Colorado, United States Posted 1 year ago
Description
• Understand the concept and benefits of Service Continuity Management
• Need Team lead experience, especially leading Production support teams, with supporting a portfolio of applications.
• Incident management, triaging, handling sev 1 calls, driving issues to resolution, documenting RCA’s, maintain on call schedule, assigning incidents to the team and managing priority incidents with his/her team, Exec status reporting on incidents daily.
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