Production Support Engineer

LifeStance Health

Contract Scottsdale, Arizona, United States Posted 4 months ago

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About Position

Production Support Engineer (Contract)

$0.00 / Hourly

Scottsdale, Arizona, United States

Production Support Engineer

Contract Scottsdale, Arizona, United States Posted 4 months ago

Skills
• Troubleshoot and triage all complex data issues with internal and external applications. • Collaborate with engineering to resolve support cases in a timely manner • Develop monitoring processes to catch and resolve issues as they occur and reduce the number of incoming support cases • Proactively detect data inconsistencies and troubleshoot data failures • Manage deadlines and prioritize work in time sensitive situations • Train CAS team on data issues and how to resolve support cases • Deliver ad-hoc reporting in a timely manner
Description

We are looking for an ambitious Production Support Engineer who is customer centric and possesses a proactive approach to getting things done. As part of our Clinical Application Support team, the Production Support Engineer will act as the primary contact for complex data support issues. You will be the key driver in triaging issues and managing end to end resolution of the case working with the development team. You will also be developing reports for business stakeholders within LifeStance and developing proof of concept reporting for our Digital team.

Responsibilities
  • • Bachelor’s degree in computer science, mathematics, or healthcare related discipline
  • • 4+ years of experience with process documentation, data preservation, integrity, and traceability, Redshift, SQL (RDS, PostgreSQL, MySQL), ODBC
  • • Excellent SQL knowledge
  • • Experience in AWS Cloud environment
  • • Good understanding of data hygiene and data transformation processes
  • • Ability to learn quickly and adapt in a dynamic environment
  • • Strong critical thinking and problem-solving skills
  • • Demonstrated ability to communicate well with technical and non-technical personnel.

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LifeStance Health Vendors

Innova Solutions Inc
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3979 Freedom Circle Suite 210
Santa Clara
California
www.innova-usa.com ( 2 vendors)

Job Summary

Contract

Scottsdale, Arizona, United States

Experience Level : Medium

Only Any

Posted : 4 months ago

Deadline : August 5, 2024 4 months ago

Job ID : 82941C1Z8IGF1

LifeStance Health

7373 N Scottsdale Rd Suites A187

1

www.LifeStance.com