Program Manager

Skills

Description

Responsible for large, highly complex and/or high impact programs for the delivery and outcomes of assignments within the program

Develops, analyzes, and manages the execution of program plans, schedules, status reporting and resource forecasts while controlling and mitigating program level risks

Ensures successful execution and completion as per the defined cost, time, scope, and quality in adherence with
established organizational practices

Collaborate with C-level executive leaders, Technology program and project sponsors, customers, vendors and other key stakeholders to identify program initiatives, and influence the prioritization of projects, deliverables, and decisions
necessary for optimal program delivery

Responsible for program and project teams by recommending or requesting resources to support program/project demands, communicates a clear vision of goals and objectives, and provides technical knowledge and input for deliverables worked on by the team

Develops and manages program and project timelines, budgets, financials, forecasts, spend, and global resource
utilization, providing input and justification of impact to the team to make adjustments when issues are identified
and require resolution Collaborates with cross functional global workforce and 3rd party solution provider(s) to achieve desired business outcomes and ultimately to create and execute integrated and efficient program plans

Communicates a clear vision and technical understanding of program goals and objectives to project teams, setting
expectations and holding project teams accountable to those expectations

Measures and reports program-wide progress against the business case

Decomposes work into program execution plans (i.e., work breakdown structures) and technical objectives (e.g., software and system development needs, IT architecture, testing requirements, security protocols, etc.), partnering with the business and/or Product teams to translate business plans into tactical action items

Partners with cross-functional Business and Technology leaders to identify and manage program interdependencies

Responsible for program level risks, issues, and scope changes

Anticipates and manages dependencies affected by ongoing changes across projects; establishes contingency plans and recommends ways to mitigate future risks

Shares program/project management expertise and technical knowledge around standard methodologies and practices

Engages with partner project/program management groups to ensure that non-technical components are managed and delivered as needed to support overall delivery of the technology program

Serves as a technology subject-matter-expert for program/project management resources that participate from outside the technology organization, sharing and translating technology concepts and processes

Utilizes technical knowledge and skills to effectively translate the unique needs and requirements of the technology

organization into project/program objectives, roadmaps, and activities

Monitors technology trends, and anticipates their impact on the technology program management organization

Collaborates with the broader technology community to understand dependencies and proactively anticipate needs and
challenges that are unique to the technology organization