Project Lead

Skills

Bachelor's degree in a business health care or technical field; or 3-5 years related construction trade experience; or an equivalent combination of education and experience. Ability to interpret construction specifications and plans (Architectural Mechanical Electrical Plumbing and Structural). Strong PC literacy including knowledge of Microsoft products including MS Word Project Excel PowerPoint Smartsheet and other PM-related software tools. Excellent written and oral communication skills. Commitment to customer care and building long-term relationships. A professional positive and enthusiastic attitude. Strong consultative approach to project management. Demonstrated track record in the facilitation of large diverse groups to reach a consensus agreement on process. Demonstrated track record of managing a defined sequence of tasks to completion within aggressive schedules through individual effort and coordination of the work of others. Demonstrated track record on managing multiple concurrent projects/initiatives to completion with aggressive schedules and managing multiple stakeholders. Demonstrated leadership abilities.

Description

Provide sales operations support and assist the field sales team with the design and configuration of patient lift solutions.
Develop quotations and proposals based on Request for Proposal (RFP) requirements and/or customer needs assessments.
Create patient lift designs and details based on site surveys, plan reviews, and/or construction documents.
Prepare submittal drawings and packages for customer review and approval, based on customer-specific order details.
Manage multiple projects simultaneously; working with field-based Project Managers and Sales Executives ensuring all key project-specific information and details are received and verified.
Manage the installation process by identifying/hiring key 3rd party certified installers, while managing the schedule to meet customers' expectations.
Identify opportunities for improvements to reduce overall installation costs.
Communicate with customers, both internal and external, regarding customer requirements for product purchases, bids, proposals, drawings, and general troubleshooting.
Confer with appropriate personnel for technical advice and problem-solving.
Create and maintain exceptional customer value, employee value, and shareholder value in an environment that is demanding and ever-changing due to customer expectations and practices.
Use appropriate software tools to perform bid takeoff, prepare quotations, develop drawings, and process orders, while managing multiple projects.
Provide internally focused product development feedback and recommendations based on customer input received.
Utilize positive people skills when providing work direction and status review for assigned project team members. Collaborate and seek guidance from internal functional and technical groups/resources required to achieve job objectives.
Manage implementation activities with field-based project managers, installers, and contractors.
Assist in investigating product and installation issues related to overhead lift installations.
Assist with facilitating the orders with Contracts Administration through the contract review process.

Responsibilities

• Acute and post-acute care, health care environment experience desired.
• Project management experience, preferably within healthcare or construction industries.
• Applied use of design tools/CAD software (AutoCAD, Revit) is desired.
• PMP or other industry-related certification(s) desired.
• Practical knowledge and use of CRM tools (Salesforce.com) is desired.