Project Manager

Skills

Act as Lead Technical Program Manager for managing program delivery. Management and execution against project plans and delivery commitments; Manage the day-to-day activities of the program team within an Agile/Scrum environment. Organizes and accelerates a group of related technology projects or activities across multiple teams aligning dependent organizations. Identify and remove blockers and always find the path forward in challenging situations Creates mechanisms to effectively report out and control execution. Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves streamlines and/or eliminates excess processes. Utilizes cross organizational mechanisms to describe and drive continuous improvements. Drives execution of an outcome from inception through successful delivery through the full stack of the services / domains or an outcome that spans multiple teams and integrations across the enterprise. Clearly articulate scope timelines dependencies owners actions risks and mitigations Looked to as first point of contact for your team or area and the source of truth for status providing the right information and associated data about the state of the project to the right audience at the right time. Understands the business strategy and design approaches within product program or domain with depth to be credible and effective with teams they work with. Can competently represent team’s services. Keeps abreast of evolving technology landscape. Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability latency security performance data integrity etc.) Works with ambiguity and with limited guidance. The business outcome program and/or product strategy is defined but nothing else is. Able to get the inertia out and the project in motion or able to get the entropy out and the project into a calm and predictable delivery pattern Transform raw thoughts into clear and concise communications/instructions to the teams and leadership.

Description

The team is looking for a Lead Technical Program Manager to define program strategies and to drive our eCommerce product and platform strategy forward by consistently innovating and problem-solving. You will manage implementation of multiple projects/programs ensuring product strategy goals and requirements are delivered with quality. As Lead TPM, you will interact with product managers, software development managers, developers, and senior leaders across partner teams in the Product and Engineering organization to deliver complex projects and programs. You will define roadmap deliverables, develop program execution plans, track and report on progress, anticipate risks, provide escalation management, make sound trade off decisions, and balance business needs versus technical constraints.

The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. You are expected to be detail oriented, with strong technical background and excellent problem-solving skills.

Responsibilities

• Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
• Manage from the front, prioritize, and drive the bigger mission forward by translating vision into results.
• Experience in building large scale enterprise technical or engineering programs and products from inception to delivery and experience articulating the impact using metrics, growth examples, return, etc
• Demonstrated experience breaking down problems, organizing work, planning work/sprints, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask and delivering technical programs in agile/waterfall delivery models.
• Strong communication and stakeholder management skills involving Business Owners, Development Teams etc. Ability to guide teams.
• Coordination and organization skills and the ability to work with multiple stakeholders and vendors across locations to ensure success of the project.
• Technical capability to effectively solve software engineering challenges. communicate with engineers, scope technical programs, and identify technical risks
• Knowledge of software engineering best practices including coding standards, code reviews, source control management, build processes, testing, and operations
• 12+ years of software engineering, systems engineering, system architecture, or technical product/program management experience (in software project space).
• Experience in eCommerce or Payment space (is nice to have)