Project Manager with SAP SuccessFactors

Description

● Consults with SFUSD employees, management, and customers and recommends technological solutions to issues impacting business operations.
● Act as a technical and functional lead for SAP SuccessFactors ABAP, Interfaces, and Reporting.
● Works closely with the System Integrator and Independent testers to ensure all requirements, changes and enhancements are implemented successfully.
● Help develop and manage the execution of robust test plans, including utilizing software testing tools to perform unit, system integration, and user acceptance testing and manage the execution of robust test plans related to development, interfaces, and reporting.
● Ensures all Changes and Enhancements to the SuccessFactors system are fully tested and documented.
● Work closely with the SFUSD Test and Release Manager.
● Help document SAP SuccessFactors functional and technical designs
● Liaise with functional divisions, including HR, Benefits, Time and Payroll, for functional enhancements, new functionality, and provide ongoing support
● Review and monitor data interfaces between EC, Time, Accounting and Payroll
● Analyze, monitor, and identify defects with the interfaces.
● Manage and monitor data uploads and data interfaces to ensure timely accessibility to data needed to run functional operations for SFUSD employees
● Serve as technical lead for critical system updates and monitors timely implementation of SAP SuccessFactors releases and support packs
● Develop reports and visualizations for functional teams to analyze employee needs
● Identify opportunities for improvement or automation of current business practices and policies
● Handle tickets in SmartSheets and Zendesk, providing Tier 2/3 assistance and analysis for end users, managers, and power users
● Communicate technical concepts to a general audience and other non-technical team members
● Represents Cloud interfaces and development as the SAP SuccessFactors technical lead in external meetings and activities
● Recommend and support decisions, follow through with instructions, and ensure deadlines are met.
● Provide ongoing support for EMPowerSF technical documentation and training guides