Salesforce Architect

Skills

Work closely with Partners and clients to deliver functionality on budget and on time. Responsible for day to day management of the team and projects. Proficient storyteller. Have the ability to compose a story backed by research and data to convey the product vision then present to a wide audience including senior leaders in BANK. Interface with Legal Compliance Risk and ensure strategies and execution for the set of features under their control are delivered flawlessly and meet key compliance risk and control need to protect both our business and customer interests. Manage the product backlog and prioritization of features taking into account varying priorities across multiple lines of business. Manage Agile Scrum teams to implement the build of a best-in-class digital experience. Monitor analyze and communicate performance of Salesforce platform Track KPIs and share with stakeholders on an on-going basis.

Description

The Transformation and Innovation team is responsible for setting the vision, strategy, and road map to deliver best-in-class experiences for internal and external customers of BANK across different digital channels. To achieve our objectives, the team has established a customer-first design approach that puts our customers (external and internal) at the center of everything that BANK does as well as leverage agile operating models to accelerate development progress to drive innovation. The team's mission is to build innovative digital experiences that allow customers to service their BANK accounts and help them further manage their finances in a digital way, wherever they are!

The Salesforce PM will manage the Salesforce development and production support team and projects associated with Sales Process & Tools initiative. A successful candidate will be a strategic, results-driven leader who is passionate about designing best-in-class digital experiences and staying at the forefront of cutting edge technology in the banking space

Responsibilities

• Minimum 18 years IT experience with 8+ year of experience as Salesforce Architect
• Experienced in Salesforce Solution Design, creating the technical/solutions/data architecture for complex Salesforce implementations.
• Experience in designing and developing custom solutions using Sales, Marketing, Service, and Financial Service Cloud.
• Experience in partnered with business stakeholders in Compliance, Front Officers, Operations Management and Customer Services departments to build integrated workflows to make processes efficient and productive.
• Utilize Visualforce and Lightening components
• Design components using apex code and develop using extension, custom settings, visual force pages
• Providing business solutions that may require Apex Language, Classes and Workflow, Triggers/Controllers or Visual Force Pages
• Possesses the individual functional and professional knowledge to ensure that the work products and deliverables and are of the highest caliber and ensure client satisfaction
• Utilize bulkified Apex Triggers, Queueable Apex, Future Apex, Apex Test Classes
• Identify, escalate, and monitor technical issues to resolution
• Manage integrations with other tools and applications, including debugging and resolving issues
• Make recommendations for enhancements and modifications to improve system performance, efficiency and reporting
• Perform code review with other developers
• Salesforce Developer Certification
• Salesforce APEX, SOQL, SOSL, Visualforce and Lightening components, REST & SOAP APIs
• Experience in integration with AutoRabit, DocuSign is a plus.
• Experience in using Salesforce’s CRM Analytics tool to create dynamic dashboards to slice and dice data for Executives, Relationship Managers, and Head of departments.
• Experience in leading and mentoring a team of Salesforce Developers, Admins, and Business Analyst.
• Experience in agile/scrum projects