Salesforce Architect

Description

This role will be responsible for developing technical solutions using salesforce Health Cloud platform. List of responsibilities include:

Perform Data Mapping and Design activities to resolve integrations with Salesforce and other systems

Able to analyze work for non-sfdc applications and Microsoft SQL server application and distribute work with other team members.

Implement and maintain Salesforce customizations including custom fields, objects, layouts, workflows, process builder and validation rules.

Configures Salesforce.com custom fields, page layouts, email templates, etc.

Complete regular internal system audits, monitor new Salesforce release features and functionality, communicates impact of changes and provides recommendations for process improvements.

Manage Salesforce data feeds and other integrations

Coordinate the evaluation, scope and completion of new development requests.• Work with Management team to establish suitable processes to support administrative, development, and change management activities

Developing and implementing scheduled jobs for Salesforce integration scenarios.

Involvement in periodic data cleansing, security setup and workflow updates.

Using sandbox mode for testing and migrating code to the production instance in iterations.

Keeps SME informed of progress/issues/status

Interaction with Salesforce.com premium tech support team

Handle all aspects of Salesforce.com user administration including access management, permission sets, role assignments, data uploads, data backups, etc.

Support and drive projects, including documentation of business requirements, solution and technical design, test plan design and coordination of testing with business users.

Provide first-level support to the field, including issue identification, and resolution/escalation

Maintain the integrity of services integrated with our Sales and Health Cloud SF instance including proprietary in-house systems and external integrations.

Respond to team members’ requests related to delivered functionality behavior, how-to questions, and feature activation / tuning.

Drive testing and validation of Salesforce configuration and development. Test and QA of enhancements/changes to SFDC deployment using SF.com sandbox.

Partner with various internal teams to assist in solving technical problems or issues when necessary.

Provide assistance and/or take ownership of escalated or complex issues or problems and follow through to resolution.

Participate in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, deployment and support.

Responsibilities

• 2+ years of experience with Salesforce.com health Cloud design, development and configuration
• 5+years of experience with beginning to end Salesforce.com implementations, integrations and enhancement projects
• Expert in Lightning, Apex, VisualForce, SOQL/SOSL, and Javascript
• Experienced with Salesforce SOAP API, REST API, and BULK API
• Experienced with Web UI frameworks in Visualforce pages or Lightning components.
• Experienced with data management and data migration principles and application
• Best Practices understanding on Coding Standards, Deployment and Governor limit
• Experience in Agile methodologies, Continuous integration and delivery practices
• Must to have Salesforce Developer and Admin Certifications (DEV401 and DEV201). Preferred to have Salesforce Service cloud certification.
• BS/BA Degree or equivalent combination of technical certifications and experience.
• Solid understanding of CRM development, Health Cloud Development, CTI, Case Management and the Technologies that support these. Strong knowledge of SFDC Service and support
• Proficiency in programming using Salesforce.com, Force.com, Java, JavaScript, SQL, SOQL, Force.com IDE, Web Services, and XML and their use in the development of CRM solutions
• Strong practical deployment knowledge of Visual Force, Flex, Salesforce configurations, Apex classes, APEX and SOAP/REST Web services, SOQL, API, AppExchange deployment
• Ability to develop custom solutions, generate code and create objects within the Salesforce platform based on input from design documents
• Proficient in security and sharing rules at object, field and record level
• Excellent verbal and written communication skills
• Demonstrated proficiency in technical writing is required.
• Strong troubleshooting skills with experience opening and managing Salesforce.com bugs• Demonstrated ability to manage multiple assignments and deadlines.
• Ability to act as a Salesforce Administrator and handle all basic administrator functions including user account maintenance, reports and dashboards, workflows and other routine tasks