Salesforce Architect

Skills

• Salesforce Marketing Cloud experience o Handling Campaign and Email management o Experience will some of the tools like - Content Builder Journey Builder Web Studio/ CloudPages Data Extension in Email Studio automation and tracking Analytics Builder - especially the intelligence reports. • Experience with reporting to generate reports of new dormant subscribers email sends opens and click rate etc • Creating data views to track email activity ( behavior data) and expose it to downstream systems through API • Identify and Reduce redundancy in subscriber data across BU • Building De-Ops pipeline for creating testing and deploying scripts (AMP & SSJS)from IDE to BU • AWS exposure • Experience with AWS cloud native services for data ingestion extraction data enrichment and query to and from SFMC.

Description

• Salesforce Marketing Cloud Technical Architect (12+ years)
• Multiple Salesforce Certifications specifically on SFMC area.
• Ensure development of application follows defined Salesforce CRM architecture.
• Demonstrated ability to capture business requirements, translate those requirements to technical/business solution options, and be able to communicate those effectively back to the customer, both from a technical aspect and from a business aspect.
• Proven ability to effectively communicate complex ideas, issues, concepts, and solutions to all levels of the organization, including executive leadership and the business
• Analyze new requests, define non-functional requirements, and create solution design and architecture.
• Knowledgeable of emerging trends and may contribute to and influence best practices within discipline.
• Typically requires an advanced technical degree and a minimum of 12 years in progressively responsible positions.
• Strong practical deployment knowledge of Salesforce configurations, Apex classes, Apex Web services, and APIs.
• At least 8 years of Salesforce/Force.complatform experience.
• Knowledge of Integrations, 3rd party integration tools, ETL with Salesforce.
• Strong oral and written communication skills, teamwork and leadership skills, customer services skills focusing on customer success
• Experience with Change Sets and/or experience in CI/CD.
• Salesforce certified

Responsibilities

• • Implementation of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud, Custom Cloud and/or integrations to ensure scope and customer expectations are met
• • Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required
• • Provide project and technical leadership for key Salesforce implementation projects
• • Possess a strong understanding of business operations
• • Establish and maintain Salesforce implementation standards
• • Advise on a variety of broad questions and concerns from customer management regarding project requirements, documents need, technical standards, and conditions; communicate the status of requests and determines the feasibility of projects; documents findings and actions
• • Deliver results working with 3rd party delivery partners, customer teams, and Cross functional team
• • Lead the team of members and be a point of contact for business team
• • Create proof of concepts (POCs) and build prototypes for business improvement
• • Represents the project as a Salesforce expert who influences customer senior management on significant Salesforce matters
• • Work under general direction and independently determines